物流政策

Thank you for shopping with our store. This shipping policy outlines our processing time, shipping timelines, delivery conditions, shipping‑related costs and other important information for all orders placed on our website.

All orders will be processed and shipped out within 3 business days after successful payment confirmation. Business days exclude weekends and public holidays. Orders received on weekends or official holidays will begin processing on the next working business day.

During high‑volume periods such as sales promotions, holiday seasons, there may be minor processing delays. We will try our best to ship your goods as quickly as possible, and we do not offer compensation for slight delays caused by order surges.

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link. Please allow up to 24 hours for tracking information to update on the carrier’s system.

Shipping transit time depends on your destination country/region and the shipping method you select at checkout. All delivery times are estimates only and not guaranteed delivery dates. We are not responsible for delays caused by carrier backlogs, customs inspections, weather events, force‑majeure events or other circumstances beyond our reasonable control.

Shipping charges will be calculated and displayed at checkout before you complete payment. Shipping cost is determined by item weight, dimensions and your delivery location. Certain large‑size goods may incur additional handling fees.

For international orders: Import duties, customs fees and local taxes are the responsibility of the customer. We have no control over customs clearance procedures. Any customs‑related charges must be borne by the recipient. Please check your local import regulations before placing your order.

Please inspect your package immediately upon receipt. If goods arrive damaged or your parcel is marked as lost by the shipping carrier, please contact our customer service with your order number and photos of damaged items within 7 calendar days after delivery. We will assist you to file a claim with the logistics provider.

Please double‑check your shipping address carefully before submitting your order. We cannot be held liable for non‑delivery caused by incorrect, incomplete or wrong shipping address provided by customers. If the package is returned to us due to an invalid address, the customer will bear the reshipping cost.

We reserve the right to refuse shipping to certain countries or regions due to logistics restrictions, import bans or carrier service limitations. We will notify you promptly if we cannot fulfil shipping to your location after you place an order.

If you have any questions about shipping, please contact us: czp491671145@gmail.com